Thursday 15 April 2010

Re-humanising organisations to reduce emotional chaos

Part of the beauty of Emotional Logic is that it can get inside the patterns of relationships that have been established among families, or staff, and with ‘clients’ or recipients of a service, and then map the values that need to be Bargained during change, or Accepted as lost. Its strategy can re-humanise organisations by thus introducing a factor for morale into the equation for change. Picturing in card and tick patterns how connection (love) between people has been frustrated into grief can ‘put a handle’ on this intangible feature of organisations, and of families. The insight and understanding so pictured is the ‘x factor’ needed to re-humanise choices where individuals and communities interface.

A tick-pattern on an Emotional Logic Loss Reaction Worksheet is immeasurable, but very influential. To reflect on it creates sufficient time for insight at this depth to influence the personal connections, decisions and action planning that continuously re-make an organisation.

Then people feel heard.

If people do not feel heard, emotional chaos starts bubbling.

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